QBT – Business travel made simple
QBT – Business travel made simple
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Travel experts to manage your travel program
Your organisation will have a dedicated Account Manager to guide and support you, someone who will have a true commitment to your business goals and understands how travel enables those goals.
Our Account Managers are experts in travel management, love technology, and customer service, and work diligently to deliver value-based solutions to match your needs and are ever mindful of keeping it seamless for travellers.
Support when travellers need it
As a Traveller or Travel Booker, connecting you with a highly-skilled consultant who knows who you are and what you need, is vital.
Every time we receive a call our intuitive telephony system springs into action to aid the booking process. Identifying you, your issue topic and highlighting your company's travel policy is key to a speedy engagement. This information is viewed by one of our in-house, in-country corporate travel consultants before they answer your call.
This capability is in action 24/7 all year 'round. When you need us, we are here. No matter the time of day or night, the quality of your support will be the same - outstanding!
Find out what customers say about our service.
Core services
Knowledgeable Consultants
Available 24/7/365 at one of our 7 Australian locations (Brisbane, Canberra, Melbourne, Sydney, Darwin, Adelaide and Perth)
Intelligent Phone System
Identifies you, any existing bookings and your company’s travel requirements. It then locates an appropriately skilled consultant and provides them with this information before they answer your call.
After Hours Service
When assistance is required outside normal business hours, we have a team of experienced corporate travel consultants based in our Melbourne office, ready to help.
Exclusive VIP Service
Our specialist VIP Consultants are highly experienced in dealing with complex itineraries, quick turnarounds and unique requirements. They get you and are ready to go that extra step to ensure your trip is a success.
Email Integration
By treating an email just like a phone call, we ensure service standards are met, managed and reported on.
Need help with your Travel Program?
Get your travel program on track and have it performing seamlessly.
QBT Fact Sheet
Your travel program is tailored to the needs of your organisation and focuses on five key elements so it's a perfect fit!
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