QBT - Business travel made simpleQBT – Business travel made simple

 

QBT - Business travel made simpleQBT – Business travel made simple

Login

Our People

With a strong customer service focus, I have over 40 years’ experience in the travel industry and have held a range of senior positions with leading Australian travel companies throughout my career. My broad experience encompasses operations, airline and accommodation distribution systems, accommodation program management, sales management, marketing and finance.

I lead a team committed to providing the most cost effective and efficient booking solutions for our customers, while catering  for customers bespoke needs and the highest possible service across all customer interactions.

Read more

I’m Donna, and over the past 23 years I have worked in various positions at QBT, finally ending up as the Customer Solutions Director for our government clients. 

Working as a consultant and manager of our operations team provided me with hands on experience booking travel for our customers. It also allowed me to understand how to get the most out of our systems to provide the best possible service... 

As a passionate traveller myself, I appreciate the simplicity and convenience of being able to make my own travel arrangements online.  I also know that for our customers it doesn’t finish with making the booking or even once the travel is completed.  Having access to data that provides the right information to help their business manage policy, change behaviour and reduce costs when it comes to travel is essential.

I draw on all this experience to lead an exceptional team of people who know all there is to know about online booking systems, data management, automating manual processes and finding new ways to meet our customers’ needs using cutting edge technology and processes.

Read more

I’m Deb, and my experience encompasses 25-years across various sectors of the travel industry, including Wholesale, Corporate and Government travel, with the last 10 years leading operational teams.

My overall responsibilities are to drive service delivery and operational efficiency.  Focusing on the continual improvement of internal processes, as well as training and development of both consultants and leaders, I have a proven track record in building and leading high-performance teams, and am dedicated to ensuring QBT consultants provide exceptional customer experiences.

Read more

Ready for a different conversation?

We are listeners first and foremost, and ready for a different conversation.

Contact us

What is your yearly travel budget

More than $1M Less than $1M
Contact us

Need help immediately? Our support specialists are standing by to answer your questions in real time