QBT – Business travel made simple
I believe that what makes a great travel management company is an equal balance of experienced and passionate people, well-defined progressive processes and market leading technology. A great business culture is also critical to this and it starts with an energetic and highly motivated leadership team with a strong vision and a well-defined plan.
This is why I am so excited to be at QBT. We are a team of passionate and highly skilled professionals that simplify travel management through best in market technology and robust processes.
Hi I'm Steve and my world is operations, people, systems and processes. I started in travel before most of the operations team left school!
My travel background stretches from retail, through wholesale and into corporate. All with a heavy emphasis on technology to improve the customer experience, with fast, accurate, friendly service being the ultimate goal...
This enables us to reduce costs and maintain the lowest possible fees, but also find more economical fares using knowledge of our clients' travel habits and needs.
I am very proud of the operations team, they are a real asset. Together we have worked to develop QBT into a market leading TMC. Our endeavour is to continue this development and constantly improve the service offering.
Hi, I'm Vikki and I lead a team of Account Managers dedicated to delivering solutions for QBT’s Government clients. My career in travel commenced with almost 10 years at Ansett Australia until the airline ceased operation in 2001. I then took the opportunity to refine my business acumen exploring other industries and enhance my skills through tertiary study before returning to travel, joining the QBT team in August 2015.
Regardless of industry type, my roles have always focussed on building and maintaining internal and external stakeholder relationships at state, national and international levels. The ability to now combine my passion for people, travel and business strategy is what makes my role at QBT so enjoyable.
I am also delighted to work with a team of highly experienced travel professionals who genuinely care about their customers. The team is committed to meeting the unique requirements of our Government customers and enhancing their travel experience.
My career in travel has been varied, busy and always exciting! During my 19 years in the industry I’ve worked in finance, event management, procurement, client account management and consulting services.
Working across industries to provide viable business solutions and value driven travel programs is what gets me out of bed each morning. I love the challenges, opportunities and ultimately, the smart solutions we can deliver.
I am passionate about great customer service and my role with QBT, as Head of Account Management, allows me to bring all of my skills together to develop and drive true partnership success for our customers.
I’m Donna, and over the past 21 years I have worked in various positions at QBT, finally ending up as the Head of Corporate Business Systems.
Working as a consultant and manager of our operations team provided me with hands on experience booking travel for our customers. It also allowed me to understand how to get the most out of our systems to provide the best possible service...
As a passionate traveller myself, I appreciate the simplicity and convenience of being able to make my own travel arrangements online. I also know that for our customers it doesn’t finish with making the booking or even once the travel is completed. Having access to data that provides the right information to help their business manage policy, change behaviour and reduce costs when it comes to travel is essential.
I draw on all this experience to lead an exceptional team of people who know all there is to know about online booking systems, data management, automating manual processes and finding new ways to meet our customers’ needs using cutting edge technology and processes.
I’m the numbers man at QBT. A travel industry man too, having worked for British Airways in London and Sydney for 9 years, prior to the 7 years I’ve spent with the Helloworld group of companies.
For me, Finance is not just about reconciling and balancing (although that does turn me on!) It’s about being a business partner to the management group, providing information to aid decision making and questioning when proposals just aren’t adding up.
It’s also about ensuring a good financial outcome for prospects and customers alike.
I am very lucky to be able to draw on over 21 years’ experience in all areas of the travel industry, which helps me keep the innovation hat on at all times. You can often find me running live presentations and demos for our customers or speaking at various industry events, where I talk about all things travel technology.
If you are looking for online booking tools, expense management integration, mobile applications, business automation or finding new innovative ways to help address complex travel programs, then I would love to hear from you.
Hi, I’m Mark and I’m the man behind the QBT Portal,
I’ve been with QBT for the last 7 years and the thing I like best
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